Question 1

What areas do you serve?

Accepted Answer

I'm based in Pakistan and serve clients nationwide, with on-site work available in major cities. Remote consulting and support are available globally for network architecture, SaaS development, and troubleshooting engagements.

Question 2

How do I start a project with you?

Accepted Answer

Reach out via the contact page with a brief description of your needs. I'll schedule a discovery call to understand scope, timeline, and budget, then send a detailed proposal within 24–48 hours.

Question 3

Do you work with startups and small ISPs?

Accepted Answer

Absolutely. I've built everything from single-router setups for new ISPs to multi-tenant SaaS platforms. Budgets and scopes are tailored to your growth stage.

Question 4

What is your typical response time?

Accepted Answer

For active engagements, initial response is typically within 2–4 hours during business hours. Emergency network-down situations for managed clients receive priority escalation.

Question 5

What MikroTik services do you offer?

Accepted Answer

Full RouterOS stack: PPPoE servers, VLAN segmentation, firewall rulesets, QoS/queue trees, BGP peering, hotspot portals, and wireless link optimization. I also handle hardware selection and topology design.

Question 6

Can you optimize an existing MikroTik network?

Accepted Answer

Yes. I perform network audits to identify bottlenecks, misconfigurations, and security gaps. Typical optimizations include queue restructuring, firewall simplification, and routing table cleanup.

Question 7

Do you provide Cisco support too?

Accepted Answer

I handle CCNA-level switching and routing configurations — VLANs, trunking, basic OSPF, and switch stacking. For advanced Cisco CCIE-level work, I collaborate with certified partners.

Question 8

What fiber optic services are available?

Accepted Answer

GPON OLT/ONU provisioning, fiber splicing supervision, OTDR testing, and last-mile FTTH rollout planning. I work with brands like Huawei, ZTE, and Ubiquiti fiber equipment.

Question 9

What technologies do you build with?

Accepted Answer

I specialize in Laravel (PHP), modern React/TypeScript frontends, and Tailwind CSS. For CMS-driven sites, I use WordPress with custom themes or headless setups when performance is critical.

Question 10

Do you offer maintenance after launch?

Accepted Answer

Yes. All web projects include a 30-day support window post-launch. Ongoing maintenance retainers are available for security updates, content changes, and performance monitoring.

Question 11

Can you redesign an existing website?

Accepted Answer

Definitely. I audit current performance, UX, and SEO before proposing a redesign. Migrations are handled carefully to preserve rankings and minimize downtime.

Question 12

Are your websites mobile-friendly?

Accepted Answer

Every site is built responsive-first. I test on multiple devices and viewport sizes to ensure a consistent experience across phones, tablets, and desktops.

Question 13

How do you structure pricing?

Accepted Answer

Network engineering is typically project-based with milestones. Web development uses a 50% deposit + 50% on delivery model. Ongoing support is billed monthly or hourly depending on scope.

Question 14

What payment methods do you accept?

Accepted Answer

Bank transfer (local Pakistani banks), Wise, Payoneer, and cryptocurrency (USDT) for international clients. Invoices are issued in PKR or USD depending on client preference.

Question 15

Do you sign NDAs?

Accepted Answer

Yes. I'm happy to sign mutual NDAs before discussing sensitive infrastructure details, proprietary SaaS concepts, or internal network architectures.

Question 16

What is your revision policy?

Accepted Answer

Web projects include two rounds of revisions within the agreed scope. Network configurations include testing and adjustment during the commissioning phase. Major scope changes are quoted separately.

Question 17

What is NexaLink?

Accepted Answer

NexaLink is an open-source, multi-tenant ISP management SaaS built for MikroTik networks. It handles PPPoE subscriber management, billing, FreeRADIUS AAA integration, and a real-time NOC dashboard.

Question 18

Is NexaLink free to use?

Accepted Answer

The Community Edition is free and self-hosted under the MIT license. A hosted Pro tier and Enterprise SLA are on the roadmap for teams that prefer managed deployments.

Question 19

Can I contribute to NexaLink?

Accepted Answer

Yes! The project is open-source on GitHub. Contributions, bug reports, and feature requests are welcome. I've also merged community PRs — including a notable contribution to the routeros-api-php library.

Question 20

Does NexaLink work with non-MikroTik routers?

Accepted Answer

Currently, NexaLink is optimized for MikroTik RouterOS via the API. FreeRADIUS integration means other NAS types can authenticate, but full feature parity is MikroTik-focused.

Frequently Asked Questions

General / Working with Zill